Casino / App
This policy explains exactly what data testatoto collects when you access our lobby, use your DANA or OVO wallet, and interact with account support — and how we protect it. Availability of our services depends on local law and is accessible where local law permits.
When you open an account on testatoto, we collect the information needed to verify your identity, process transactions through DANA or OVO, and deliver account support. This includes your registered name, email address, phone number, and the payment method linked to your wallet. We also retain records of transactions — deposits made via DANA, transfers through OVO, and any account adjustments — so that your wallet history stays accurate and disputes can be resolved quickly. We collect technical data too: device type, browser session identifiers, and access timestamps. This is not sold to third parties. It is used to keep your session active, detect unusual access patterns, and ensure that the account page you see reflects your actual account state. Cookie data is described separately in our trust section below. Data retention follows the period required to service your account and meet applicable regulatory requirements for Indonesia-region operators. When your account is closed, we retain only the minimum records required by those obligations, then delete the rest. You can ask what we hold at any time through the support path listed on this page.
Transaction records linked to your DANA wallet are held for the duration required by account and applicable regional obligations. These records are viewable in your account dashboard after login.
OVO transfer records are stored in the same way as other wallet transactions. They are not shared with third parties outside the scope of required account servicing.
Where GoPay is used as a payment method, the same data-handling rules apply. Transaction identifiers are kept for account reconciliation and support only.
This policy covers your data within testatoto's own platform — your account, your wallet activity, and your support interactions. It does not extend to third-party services you reach from our pages. Each coverage area below explains what falls inside or outside this policy's reach.
All data collected at login, account creation, and identity verification falls within this policy. This includes the information you enter in the account page and any changes you make to your profile or linked payment method.
Deposit and withdrawal records tied to DANA, OVO or GoPay are covered. We hold transaction identifiers and amounts for account reconciliation. We do not store full wallet credentials — those remain with the payment provider.
Session data generated while you browse the lobby, open a game from Joker, Spadegaming or CQ9, or interact with live table content is captured in aggregate form. Individual game-session logs are kept only for the account-balance reconciliation period.
Links or integrations that take you outside testatoto — payment provider portals, identity verification partners, or external game platforms — fall under those parties' own privacy terms. We do not control or represent their data practices.
You have practical options for managing your data on testatoto. Reviewing what we hold, correcting inaccurate details, and raising a question are all things you can do without waiting. Start in your account dashboard — the current state of your profile, linked wallet, and transaction history is shown there after login. If something looks wrong, the account settings page has fields to update your contact details and linked payment method. For corrections that go beyond what the settings page allows — such as a name discrepancy or a transaction record you want to query — you can reach support directly. Data requests, including requests to know what records we hold or to ask us to delete data beyond our minimum retention requirement, are handled through our support contact path. We aim to respond within the period required under applicable regional rules. Where a request relates to a live transaction or an open support case, resolution may wait until that case is closed.
Log in and go to your account dashboard. Transaction history, linked wallet details and profile data are all visible there. This is the quickest way to see what we currently hold against your account.
Account settings allows you to update your email address, phone number, and linked DANA or OVO wallet. Changes take effect in the account immediately. If a field is locked, raise it with support.
If you want to understand how a specific piece of your data is used, or why it was collected, submit a query via the support contact paths listed below. Include your registered account email so we can locate your records.
You can request deletion of data beyond our minimum retention period. Submit the request through support with your account details. We will confirm what we are able to remove and what must be retained under regional obligations.
For any question about how your data is handled — whether it is a correction request, a deletion query, or a concern about a wallet transaction record — use one of the contact paths below. Include your registered account email in every message so we can match your query to the correct record.
Open the chat icon from any page after login. Describe your data question and include your account email. The agent will route it to the correct team if it needs escalation beyond standard account support.
Send a written request to our support email address shown in your account settings page. Written requests are useful for deletion and formal data-access queries, as they create a clear record of your submission and our response.
The help section inside your account dashboard covers common questions about data access, wallet records and account settings. Check there first — many queries about what data we hold are answered by the transaction and profile pages already visible after login.
Data security on testatoto involves access controls, encrypted data transfer on the account page, and session management that logs you out after inactivity. We do not store payment credentials directly — DANA, OVO and GoPay transactions are processed through the respective payment provider's own interface. Our side holds only the transaction reference and amount needed for your wallet record.
We use session cookies to keep your login active and preference cookies to remember lobby settings like language and game-category filter. You can manage cookie preferences in your browser settings. Disabling all cookies may affect login persistence and lobby display.
Your account password and any linked wallet verification steps are handled through the account login page. We do not ask for wallet PINs or full payment credentials via chat or email. If you receive such a request, treat it as suspicious and contact support immediately.
We keep your account data for as long as your account is active and for the period required after closure by applicable regional obligations. After that minimum period, data is deleted. The current retention state is visible in your account dashboard under profile settings.
When we update this policy, the revised version is published at this page path. Continued use of the account after a policy update constitutes acceptance of the revised terms. For material changes, we will notify you via the registered email address on your account.
These are the data and privacy questions we hear most from account holders. If your question is not covered here, use the support contact paths above.
We collect your name, email address, phone number, and payment method details linked to DANA or OVO. We also retain transaction records and session identifiers. The full list of what we hold is visible in your account dashboard after login.
We store only the transaction reference and amount — not your wallet PIN or full payment credentials. Those remain with DANA or OVO directly. We use the reference to match your deposit or withdrawal to your account wallet record.
Yes. Submit a deletion request through live chat or support email with your registered account email. We will confirm what we can delete immediately and what must be retained for the minimum period required under applicable regional obligations.
Go to account settings after login to update contact details and linked payment method. For transaction discrepancies or locked fields, contact support directly. Include your account email and the specific record you want corrected.
We do not sell your data. Sharing is limited to what is required to process your account — for example, passing a transaction reference to DANA or OVO to complete a wallet operation. Third-party game content providers from our lobby do not receive your personal account data.
Updates are published at this page. For material changes, we send a notification to your registered account email. Continuing to use your account after an update means you have accepted the revised policy. Check this page periodically for the current version.